Moving your warehouse onto a new system is the part most businesses worry about. Every StoreFeeder customer gets a named implementation specialist at no extra cost. Standard onboarding typically takes 3–6 weeks; a full warehouse go-live, with barcoding, several sites or a large catalogue, typically takes 6–12 weeks. Where you land depends on your channels, couriers and sites, the quality of your product data, how much stock needs barcoding, and how much time your team can give the project. During onboarding StoreFeeder only downloads information: it does not update any of your sales channels until you go live, so you keep running your current system and orders keep moving throughout.
Your assigned implementation specialist will not only be available to answer any questions you might have but will also introduce you to innovative methods for picking, booking in, and transferring stock using our App. These improvements will save you both time and money, significantly enhancing your overall efficiency.
Your implementation specialist will communicate with you via email, Teams/Zoom meetings, or phone calls, arranged at scheduled times or as needed. The team is very flexible and supports you at your pace, providing as much help as you need to seamlessly integrate StoreFeeder into your business and everyday operations.
These are the stages from signing to your first scanned pick, in the order most customers follow them; some overlap, and your specialist will adjust the plan to fit your business. Step-by-step guides for each stage are in our knowledge base and on the setup checklist you see when you first log in. Features such as purchase orders, requisitions and drop shipping can be added once you are live.
Your implementation specialist will start by asking about your current processes for picking, packing & despatch. Using this information, they will show you how StoreFeeder can help improve efficiency and accuracy using a combination of our App and barcode despatch.
Tried and tested methods have shown this to be the best way to reduce costs, end reliance on staff knowledge, and support your future growth. This will then form a plan for implementation so your assigned specialist can support you to integrate StoreFeeder into your business.
The first step is to integrate your marketplaces, webstores, couriers, and accounting software (if applicable) with StoreFeeder. Most channels are easy to connect, and our knowledgebase offers comprehensive guides to assist you.
Once integrated, ensure everything is activated. You’ll then start seeing all your orders and listings in StoreFeeder, providing a centralized view that simplifies your operations.
With your listings imported into StoreFeeder, the next step is to create products for seamless inventory management across all your listings for each product.
Don’t worry about doing this one by one — there are two efficient methods to complete this task in bulk. You can either create products in bulk using listing information, or import products via a spreadsheet (.csv, .xls, .xlsx) for quicker setup.
Just like product creation, mapping your listings to products can be done swiftly and seamlessly. If your listing SKUs match your product SKUs, you’re in luck: simply click the ‘Map all by SKU’ button in StoreFeeder to automatically map as many listings as possible to your products without any manual effort.
Alternatively, you can use a spreadsheet method where you designate a column for listing SKUs and another for the corresponding product SKUs you wish to map them to. This flexibility ensures smooth integration tailored to your needs.
Next, connect the couriers you use, from Royal Mail and DPD to Evri, DHL and others, and make sure every product carries the shipping information couriers need. Applying packaging sizes to products means StoreFeeder chooses the packaging for each order automatically, rather than someone setting it by hand.
This is best done in bulk via spreadsheet, and it is a good moment to add weights, EANs, suppliers, stock locations and customs details at the same time.
The last step before using StoreFeeder is setting up shipping.
Configure shipping methods for each service you use, and the rules and regions that decide which service each order gets, so courier selection happens automatically.
Before anything goes live, you and your implementation specialist work through a testing checklist, including label tests with each courier. Training follows: picking with the handheld app, printing invoices and labels, managing orders and keeping stock accurate, so your team is confident on day one.
Go-live is when StoreFeeder is switched on to control your stock and update your sales channels as orders are despatched. We recommend your implementation specialist is with you for it. After go-live you move into early life support, where the onboarding team stays close while your team settles into the new process, before you hand over to our UK-based support team.
See the full onboarding process in our knowledge base, or book a demo and we will walk you through a plan for your business.
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